Privacy Policy
Last updated: October 22, 2026
El Padrino Bail Bonds ("El Padrino," "we," "us") respects your privacy. This policy explains what information we collect through elpadrinobailbond.com, our phone line, and our live chat, how we use it, and the choices you have.
Information We Collect
We serve families across South Texas from our offices in Harlingen, Kingsville, and Olmito, and much of our work happens by phone, live chat, and our secure online forms. When you use our Start Your Case or Upload Your ID forms, call us, or chat with us, we may collect the name, date of birth, and holding facility of the person in custody, the co-signer's name and phone number, a copy of an identification document, and any other details you choose to share about the case. Like most websites, our site and service providers may also record basic technical information such as your IP address, browser type, the pages you visit, and the time of your visit, some of it through cookies.
Live Chat
Messages you send through the chat window on our site are handled by our chat provider, Crisp, on our behalf, so we can answer you quickly at any hour.
How We Use Your Information
We use your information only to respond to you; start, process, and manage a bail bond; contact the jail, court, or agencies involved; verify identity; set up and manage payment plans; send court date reminders; meet our legal and regulatory obligations as a licensed Texas bail bond company; and keep our website secure and working properly.
How We Share Information
We do not sell your personal information. We share it only with courts, jails, sureties, and government agencies as needed to post and manage a bond; with service providers who help us run our business, such as website hosting, form processing, live chat, and payment processing, who must protect it and use it only for our purposes; and when required by law, subpoena, or court order, or to protect our rights.
How Long We Keep It
We keep records for as long as we need them to manage the bond and for any period Texas law requires bail bond companies to retain records.
How We Protect It
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may ask us to access, correct, or delete your personal information, subject to our legal record-keeping duties. You can set your browser to refuse cookies; some parts of the site may not work as intended if you do.
Children
Our website is not directed to children under 13, and we do not knowingly collect their information through the site.
Changes to This Policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact Us
El Padrino Bail Bonds, 905 Fair Park Blvd, Harlingen, TX 78550. Phone: (956) 440-1111, 24 hours a day, 7 days a week.